Terms and Conditions :
Welcome to https://altarekdental.com. These terms and conditions outline the rules and regulations for using the Al Tarek Dental website.
By accessing this website, you agree to abide by these terms and conditions. If you do not agree with any of these terms, please do not use our website or services.
1. Booking and Appointments
1.1. Booking Confirmation: All bookings made through our website are subject to confirmation. We will notify you via email or phone to confirm your appointment details.
1.2. Patient Responsibility: It is your responsibility to provide accurate and up-to-date information when booking.
1.3. Appointment Reminders: We may send you reminders via email or SMS. However, attending your appointment on time is ultimately your responsibility.
2. Payment Terms
2.1. Fees and Charges: Our services are subject to fees that are clearly outlined during the booking process.
2.2. Payment Methods: We accept payments through secure payment gateways provided by Paymob.
2.3. Refunds: Please refer to our Refund Policy for detailed information on cancellations and refunds.
3. User Conduct
3.1. Prohibited Activities: Users are not allowed to engage in any activities that may harm or disrupt the website, other users, or our services. This includes hacking, spamming, or transmitting harmful material.
3.2. Lawful Use: You agree to use our website for lawful purposes only.
4. Intellectual Property
4.1. Content Ownership: All content, including text, images, and design elements, are the property of Al Tarek Dental unless otherwise noted. Reproduction or distribution of this content without permission is prohibited.
4.2. Trademarks: Any trademarks displayed on this site are the property of their respective owners and may not be used without authorization.
5. Disclaimer and Liability
5.1. Medical Disclaimer: The information provided on our website is for general informational purposes only and does not constitute professional medical advice. Always consult a qualified healthcare professional for specific medical concerns.
5.2. Limitation of Liability: Al Tarek Dental is not liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, or consequential damages.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content or practices of these external sites.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
8. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the site indicates acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of [Your Country/Region], and any disputes arising from these terms will be subject to the jurisdiction of the courts in [Your Country/Region].
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at [Your Email Address].
At Altarek Dental, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing our services, you agree to the terms of this policy.
1. Information We Collect
We collect information when you book an appointment, fill out forms, or interact with our website. This may include:
- Personal Identification Information: Full name, contact details, email, phone number.
- Payment Information: Payment details collected through secure third-party payment processors like Paymob.
- Usage Data: Details about your website visit, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your data to:
- Schedule and manage appointments.
- Process payments securely.
- Communicate about your bookings or services.
- Improve our website functionality.
3. How We Share Your Information
Your information is shared only with:
- Third-party Services: We use Paymob for secure payment processing. They handle your payment data in accordance with their policies.
- Legal Requirements: We may disclose information if legally required.
4. Data Security
We implement technical measures to protect your data from unauthorized access. Although we strive for security, no method of transmission over the Internet is 100% secure.
5. Your Rights
You can request access to, correction of, or deletion of your data by contacting us.
6. Updates to Our Privacy Policy
We may update this policy periodically. Please check this page for the latest version.
Contact Us
If you have questions, please contact us at https://altarekdental.com/contact
Refund Policy
Thank you for booking with Altarek Dental. This Refund Policy outlines the terms regarding refunds and cancellations.
1. Appointment Cancellation
- Cancellation Window: Appointments can be canceled or rescheduled up to [24/48 hours] before the scheduled time. Cancellations after this window may incur a fee.
- How to Cancel: Please contact us via [contact details] to cancel your appointment.
2. Refund Eligibility
Refunds are only processed under the following conditions:
- Cancellations made within the allowed time frame.
- Any errors in billing or double charges.
3. Refund Process
If eligible, refunds are processed within 7–14 business days. Refunds are credited back to the original payment method.
4. Non-Refundable Situations
- Appointments canceled outside the allowed time frame.
- Completed services are not eligible for a refund.
Contact Us
For refund inquiries, contact us at https://altarekdental.com/contact
